How To Fix CRM_ISPS_GCM005 - Inception failed: Status & is not allowed on item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISPS_GCM - Grantor Change Process

• Message number: 005

• Message text: Inception failed: Status & is not allowed on item &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISPS_GCM005 - Inception failed: Status & is not allowed on item &2 ?

  The SAP error message CRM_ISPS_GCM005 indicates that there is an issue with the status of an item in the context of a CRM (Customer Relationship Management) process. The message typically states that the "Inception failed: Status & is not allowed on item &2," meaning that the current status of the item does not permit the action you are trying to perform.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Invalid Status Transition: The item is in a status that does not allow the action you are trying to perform (e.g., creating, changing, or processing the item).
  Configuration Issues: The status management configuration in the CRM system may not be set up correctly, leading to invalid status transitions.
  Business Rules: There may be specific business rules defined in the system that restrict certain actions based on the current status of the item.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Item Status: Review the current status of the item (identified by &2 in the error message) and determine if it is valid for the action you are trying to perform. You can do this by navigating to the item in the CRM system and checking its status.
  
  
  Review Status Management Configuration: If you have access to the configuration settings, check the status management settings in the CRM system. Ensure that the status transitions are correctly defined and that the status you are trying to move to is allowed from the current status.
  
  
  Consult Business Rules: If there are specific business rules that govern the status transitions, review them to ensure that you are complying with the rules. You may need to adjust your process or seek approval to change the status.
  
  
  Contact Support: If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting the SAP documentation for further assistance. They may provide insights specific to your system configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate to the item or status management settings.
  SAP Notes: Check for any SAP Notes related to the error message CRM_ISPS_GCM005, as there may be patches or updates that address known issues.
  Documentation: Review the SAP Help Portal or other documentation for detailed information on status management in SAP CRM.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.