How To Fix CRM_ISA_VEHICLE006 - No installed base found for this vehicle

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISA_VEHICLE -

• Message number: 006

• Message text: No installed base found for this vehicle

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISA_VEHICLE006 - No installed base found for this vehicle ?

  The SAP error message CRM_ISA_VEHICLE006 indicates that there is no installed base found for the specified vehicle in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) and is often related to the Installed Base (IB) functionality, which is used to track and manage products that have been sold to customers.
  Cause:
  
  
  Missing Installed Base Record: The most common cause is that there is no installed base record created for the vehicle in question. This could happen if the vehicle was not properly registered in the system after a sale or service.
  
  
  Incorrect Vehicle Identification: The vehicle identification number (VIN) or other identifiers used to search for the installed base may be incorrect or not formatted properly.
  
  
  Data Synchronization Issues: If the data between different systems (e.g., CRM and ERP) is not synchronized, it may lead to discrepancies where the installed base exists in one system but not in the other.
  
  
  Authorization Issues: The user may not have the necessary permissions to view the installed base records.
  
  
  Solution:
  
  
  Create an Installed Base Record: If the vehicle does not have an installed base record, you will need to create one. This can typically be done through the SAP CRM interface by entering the relevant details for the vehicle.
  
  
  Verify Vehicle Identification: Check the vehicle identification number (VIN) or other identifiers to ensure they are correct. Make sure you are using the correct format and that the vehicle is indeed registered in the system.
  
  
  Check Data Synchronization: If you suspect that there are synchronization issues, check the integration between the systems (e.g., SAP ERP and SAP CRM) to ensure that data is being transferred correctly. You may need to run synchronization jobs or consult with your IT department.
  
  
  Review User Permissions: Ensure that the user encountering the error has the necessary permissions to access installed base records. This may involve checking user roles and authorizations in the SAP system.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific steps on how to create or manage installed base records.
  
  
  Related Information:
  
  Installed Base Management: Understanding how installed base management works in SAP CRM can help in troubleshooting and preventing this error in the future.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CRMD_ORDER, CRMD_ORDERADM_H) that can help you navigate to the installed base management areas in SAP.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM.