How To Fix CRM_ISA_VEHICLE003 - Wrong data/Customizing maintained for product categories/object family


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISA_VEHICLE -

  • Message number: 003

  • Message text: Wrong data/Customizing maintained for product categories/object family

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISA_VEHICLE003 - Wrong data/Customizing maintained for product categories/object family ?

    The SAP error message CRM_ISA_VEHICLE003 indicates that there is an issue with the data or customizing related to product categories or object families in the SAP CRM system, particularly in the context of the Internet Sales Application (ISA). This error typically arises when the system cannot find the appropriate configuration or data for the product being processed.

    Cause:

    1. Incorrect Product Category: The product category assigned to the product may not be correctly defined or may not exist in the system.
    2. Missing Customizing Settings: The necessary customizing settings for the product category or object family may not be maintained in the system.
    3. Data Inconsistency: There may be inconsistencies in the data related to the product, such as missing attributes or incorrect relationships.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the product category or object family.

    Solution:

    1. Check Product Category:

      • Verify that the product category assigned to the product is correctly defined in the system.
      • Ensure that the product category is active and properly configured.
    2. Maintain Customizing Settings:

      • Go to the customizing settings in SAP (transaction SPRO) and check the configuration for product categories and object families.
      • Ensure that all necessary settings are maintained, including any dependencies or relationships between categories.
    3. Data Validation:

      • Review the product data for any inconsistencies or missing information.
      • Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the details of the product and its attributes.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the product category and related data.
      • Check the user roles and profiles to confirm that they include the required permissions.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CRMD_ORDER (Order Management), and SE11 (Data Dictionary) for checking table definitions.
    • SAP Notes: Search for SAP Notes related to CRM_ISA_VEHICLE003 for any known issues or patches that may address the problem.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_ISA_VEHICLE003 error message.

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