How To Fix CRM_ISA_VEHICLE000 - Object family not maintained for BSP UI

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISA_VEHICLE -

• Message number: 000

• Message text: Object family not maintained for BSP UI

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISA_VEHICLE000 - Object family not maintained for BSP UI ?

  The SAP error message CRM_ISA_VEHICLE000 indicates that the object family is not maintained for the BSP (Business Server Pages) User Interface in the context of SAP CRM (Customer Relationship Management) and specifically in the Internet Sales Application (ISA).
  Cause:
  This error typically arises when the system is trying to access a vehicle-related object in the ISA, but the necessary configuration for the object family is missing. The object family is a classification that groups similar objects together, and if it is not defined or maintained in the system, the application cannot process requests related to that object.
  Solution:
  To resolve this error, you need to ensure that the object family is properly maintained in the SAP system. Here are the steps you can follow:
  
  
  Check Object Family Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the transaction code SPRO to access the SAP Reference IMG.
  Follow the path: Customer Relationship Management -> Basic Functions -> Object Management -> Define Object Families.
  Ensure that the relevant object family for vehicles is defined and properly configured.
  
  
  
  Maintain Object Family:
  
  If the object family is not maintained, you will need to create a new entry for it.
  Make sure to include all necessary details such as the object family name, description, and any other relevant attributes.
  
  
  
  Check for Customizations:
  
  If your organization has custom developments or enhancements, ensure that they are not interfering with the standard object family settings.
  
  
  
  Transport Changes:
  
  If you made changes in a development environment, ensure that these changes are transported to the quality and production environments.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  BSP Applications: BSP applications are used in SAP for web-based user interfaces. Understanding how these applications interact with the backend can help in troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Documentation: Review the SAP documentation related to CRM and ISA for more insights on object families and their configurations.
  
  If the issue persists after following these steps, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP CRM and ISA configurations.