How To Fix CRM_IOBJECT_EXCH_OS014 - Object structure for individual object &1 was sent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IOBJECT_EXCH_OS - Messages for Individual Object Exchange

• Message number: 014

• Message text: Object structure for individual object &1 was sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IOBJECT_EXCH_OS014 - Object structure for individual object &1 was sent ?

  The SAP error message CRM_IOBJECT_EXCH_OS014 indicates that there is an issue related to the object structure for an individual object in the SAP Customer Relationship Management (CRM) system. This error typically occurs during data exchange processes, such as when trying to send or synchronize data between systems.
  Cause:
  The error message "Object structure for individual object &1 was sent" usually arises due to one of the following reasons:
  
  
  Incorrect Object Structure: The object structure defined for the specific object type may not be correctly configured or may not match the expected structure in the receiving system.
  
  
  Data Inconsistency: There may be inconsistencies or missing data in the object that is being sent, which prevents successful processing.
  
  
  Configuration Issues: There could be configuration issues in the CRM system or in the middleware (like SAP PI/PO) that is responsible for data exchange.
  
  
  Authorization Issues: The user or system trying to send the object may not have the necessary authorizations to perform the operation.
  
  
  Solution:
  To resolve the CRM_IOBJECT_EXCH_OS014 error, you can take the following steps:
  
  
  Check Object Structure: Verify the object structure for the specific object type (&1) in the CRM system. Ensure that it is correctly defined and matches the expected structure in the receiving system.
  
  
  Validate Data: Check the data being sent for completeness and correctness. Ensure that all required fields are populated and that there are no inconsistencies.
  
  
  Review Configuration: Examine the configuration settings in both the CRM system and any middleware being used for data exchange. Ensure that all necessary settings are correctly configured.
  
  
  Check Authorizations: Ensure that the user or system account performing the operation has the necessary authorizations to send the object.
  
  
  Consult Logs: Review the application logs (transaction SLG1) and any relevant error logs in the middleware to gather more information about the error.
  
  
  Test with Sample Data: If possible, try sending a sample object with known good data to see if the issue persists. This can help isolate whether the problem is with specific data or a broader configuration issue.
  
  
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. If necessary, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check logs for more details on the error.
  Middleware: If you are using SAP Process Integration (PI) or Process Orchestration (PO), ensure that the interfaces are correctly configured and that there are no issues in the middleware.
  Documentation: Refer to the SAP Help Portal for documentation related to CRM object exchange and data synchronization processes.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_IOBJECT_EXCH_OS014 error.