How To Fix CRM_IOBJECT_EXCH_OS002 - MBDOC PRODUCT_INDOBJ is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IOBJECT_EXCH_OS - Messages for Individual Object Exchange

• Message number: 002

• Message text: MBDOC PRODUCT_INDOBJ is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IOBJECT_EXCH_OS002 - MBDOC PRODUCT_INDOBJ is not active ?

  The SAP error message CRM_IOBJECT_EXCH_OS002 with the description MBDOC PRODUCT_INDOBJ is not active typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the activation status of a specific business object or product in the system.
  Cause:
  
  Inactive Business Object: The error indicates that the business object (in this case, MBDOC PRODUCT_INDOBJ) is not active. This could happen if the object has not been properly configured or activated in the system.
  Missing Configuration: There may be missing configuration settings or data that are required for the business object to be active.
  Transport Issues: If the object was recently transported from another system, it may not have been activated in the target system.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or activate the business object.
  
  Solution:
  
  
  Activate the Business Object:
  
  Go to the relevant transaction in SAP (e.g., SPRO for configuration).
  Navigate to the area where the business object is defined and check if it is active. If not, activate it.
  
  
  
  Check Configuration:
  
  Ensure that all necessary configurations for the business object are completed. This may involve checking settings in the CRM customizing settings.
  
  
  
  Transport Management:
  
  If the object was transported, ensure that the transport request was completed successfully and that all necessary objects were included in the transport.
  You may need to re-transport or manually activate the object in the target system.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and activate the business object. This may involve checking roles and authorizations in the user profile.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific business object for any additional steps or considerations that may be required.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may be related to the business object in question.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.