How To Fix CRM_IOBJECT812 - Object &1 is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IOBJECT - Messages for Individual Objects in Transaction

• Message number: 812

• Message text: Object &1 is locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IOBJECT812 - Object &1 is locked ?

  The SAP error message CRM_IOBJECT812 indicates that a specific object (denoted by &1) is locked, preventing further actions or modifications to that object. This can occur in various scenarios within the SAP Customer Relationship Management (CRM) module, often related to data integrity and concurrent access.
  Cause:
  
  Concurrent Access: Another user or process is currently accessing or modifying the object, leading to a lock.
  Unfinished Transactions: A previous transaction that involved the object was not completed properly, leaving it in a locked state.
  System Errors: System issues or crashes can sometimes leave objects in a locked state.
  Lock Management: SAP uses a locking mechanism to prevent data inconsistencies. If an object is locked, it means that it is being used by another session or user.
  
  Solution:
  
  Wait and Retry: If the lock is due to another user, waiting for a short period and then retrying the operation may resolve the issue.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can view which user or process is holding the lock on the object.
  
  If you have the necessary authorizations, you can delete the lock entry, but this should be done with caution as it may lead to data inconsistencies.
  
  
  Identify the Locking User: In SM12, you can filter by the object type and user to identify who is locking the object.
  Contact the User: If you identify a user who is holding the lock, you can contact them to see if they can release the lock.
  System Administration: If the issue persists, it may require intervention from a system administrator to investigate further or to release locks that are no longer needed.
  Review Custom Code: If the locking issue is frequent, review any custom code or enhancements that may be causing locks to persist longer than necessary.
  
  Related Information:
  
  Lock Management in SAP: Understanding how SAP handles locks can help in troubleshooting. Locks can be exclusive (only one user can access) or shared (multiple users can access).
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors or warnings.
  ST22: To analyze dumps that may provide insight into system errors.
  
  
  Documentation: Refer to SAP Help documentation for more details on locking mechanisms and best practices for managing locks in SAP CRM.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.