How To Fix CRM_IOBJECT017 - The subitem must contain an individual object

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IOBJECT - Messages for Individual Objects in Transaction

• Message number: 017

• Message text: The subitem must contain an individual object

What causes this issue?

Item &v1& has the item category &v2&. This setting requires a
subordinate item with an individual object. However, subordinate item
&v3& contains product &v4&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter an individual object in item &v3&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IOBJECT017 - The subitem must contain an individual object ?

  The SAP error message CRM_IOBJECT017 indicates that a subitem in a CRM transaction must contain an individual object. This error typically arises when you are trying to create or modify a CRM document (like a sales order, service order, etc.) and the system expects a specific object to be assigned to a subitem, but it is either missing or incorrectly configured.
  Cause:
  
  Missing Object Assignment: The subitem you are trying to create or modify does not have an individual object assigned to it. This could be due to a missing reference to a product, service, or another entity that is required for the subitem.
  Incorrect Configuration: The configuration of the CRM system may not allow for the creation of subitems without an individual object.
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing mandatory fields or incorrect data types.
  
  Solution:
  
  Check Object Assignment: Ensure that the subitem you are working with has an individual object assigned. This could be a product, service, or any other relevant entity. You may need to go back and assign the correct object.
  Review Configuration: Check the configuration settings in the CRM system to ensure that subitems are set up correctly to require individual objects. This may involve consulting with your SAP administrator or a functional consultant.
  Validate Data: Review the data being entered for the subitem to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Use Transaction Codes: If you are using a specific transaction code, ensure that you are following the correct steps and that all necessary data is being provided.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction you are working with, as there may be additional requirements or steps needed.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, there may be specific fixes or updates that address this issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to the creation and management of objects and subitems.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create or modify the objects in question.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in SAP CRM for further assistance.