How To Fix CRM_INVOICE_EDR005 - The external invoice could not be persisted within CRM

CRM_INVOICE_EDR005 - Overview

• Message type: E = Error

• Message class: CRM_INVOICE_EDR - message class for invoice & edr

• Message number: 005

• Message text: The external invoice could not be persisted within CRM

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_INVOICE_EDR005 - The external invoice could not be persisted within CRM ?

  The SAP error message CRM_INVOICE_EDR005, which states "The external invoice could not be persisted within CRM," typically indicates an issue with the integration between the external system (such as an ERP system) and the SAP Customer Relationship Management (CRM) system when trying to create or update an invoice.
  Causes:
  
  Data Inconsistencies: The data being sent from the external system may not match the expected format or may contain invalid values (e.g., incorrect customer ID, missing mandatory fields).
  
  Configuration Issues: There may be configuration problems in the CRM system that prevent the successful processing of the invoice.
  Authorization Issues: The user or system trying to create the invoice may not have the necessary permissions to perform the action.
  Technical Errors: There could be underlying technical issues, such as problems with the database, network issues, or system performance problems.
  Integration Errors: Issues with the middleware or integration layer (like SAP PI/PO or other integration tools) that facilitate communication