How To Fix CRM_INTLAY302 - No business transaction type was found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_INTLAY - Error Messages for Interaction Layer

• Message number: 302

• Message text: No business transaction type was found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_INTLAY302 - No business transaction type was found ?

  The SAP error message CRM_INTLAY302 indicates that no business transaction type was found for the operation you are trying to perform in the SAP CRM system. This error typically occurs in scenarios involving integration between SAP CRM and other systems, such as SAP ERP or when processing certain business transactions.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the business transaction type has not been configured in the system. This could be due to missing entries in the customizing settings for business transactions.
  Incorrect Mapping: If you are integrating with another system, the mapping of transaction types between the systems may not be set up correctly.
  Data Issues: There may be issues with the data being processed, such as missing or incorrect identifiers that are supposed to link to a business transaction type.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the business transaction types.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO) and navigate to the relevant section for business transaction types in CRM.
  Ensure that the required business transaction types are defined and properly configured.
  
  
  
  Review Integration Settings:
  
  If you are working with an integrated system, check the mapping settings between the systems to ensure that the business transaction types are correctly aligned.
  Verify that the necessary middleware (like SAP PI/PO) is configured correctly to handle the transaction types.
  
  
  
  Data Validation:
  
  Check the data being processed for any inconsistencies or missing information that could lead to the error.
  Ensure that the identifiers used in the transaction are valid and correspond to existing business transaction types.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and use the business transaction types in question.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the error is occurring. This may involve looking at the function modules or methods being called during the transaction.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SPRO for configuration, SE80 for development, or SE37 for function module analysis.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review the SAP documentation related to CRM business transactions for more detailed information on configuration and integration.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further assistance.