How To Fix CRM_IND_MESSAGE107 - Lock Failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 107

• Message text: Lock Failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE107 - Lock Failed ?

  The SAP error message CRM_IND_MESSAGE107, which indicates a "Lock Failed" issue, typically occurs in the context of SAP CRM (Customer Relationship Management) when a user tries to access or modify a record that is currently locked by another user or process. This can happen in various scenarios, such as when multiple users are trying to edit the same data simultaneously or when a previous transaction did not release the lock properly.
  Causes:
  
  Concurrent Access: Another user or process is currently editing the same record, leading to a lock.
  Unreleased Locks: A previous transaction may have failed or been terminated without releasing the lock on the record.
  Long-running Transactions: A transaction that takes too long to complete may hold a lock longer than expected.
  System Issues: Technical issues or bugs in the system can also lead to locking problems.
  
  Solutions:
  
  Wait and Retry: If the lock is due to another user, wait for a few moments and try again. Locks are usually temporary.
  Check Lock Entries: Use transaction code SM12 to check for existing locks. You can identify the user and the object that is locked.
  
  If you find a lock that should not be there (e.g., from a user who is no longer active), you can delete the lock entry if you have the necessary authorizations.
  
  
  Communicate with Users: If you identify that another user is working on the same record, communicate with them to coordinate access.
  Review Long-running Transactions: If a transaction is taking too long, investigate the cause and optimize it if possible.
  System Restart: In some cases, a system restart may be necessary to clear locks that are not being released properly.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to locking in your version of SAP CRM.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries), SM21 (for system logs), and ST22 (for dumps) to diagnose issues.
  User Authorizations: Ensure that users have the appropriate authorizations to access and modify the records they need.
  Performance Monitoring: Regularly monitor system performance to identify and resolve issues that may lead to locking problems.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a more complex issue.
  
  By following these steps, you should be able to address the CRM_IND_MESSAGE107 lock failure effectively.