How To Fix CRM_IND_MESSAGE063 - Enter business level before using the business ID in relationships


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IND_MESSAGE - Message class for Indirects

  • Message number: 063

  • Message text: Enter business level before using the business ID in relationships

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IND_MESSAGE063 - Enter business level before using the business ID in relationships ?

    The SAP error message CRM_IND_MESSAGE063 indicates that a business level must be specified before you can use a business ID in relationships within the SAP CRM system. This error typically arises when trying to create or manage relationships between business partners or organizational units without having defined the necessary business level.

    Cause:

    The error occurs due to the following reasons:

    1. Missing Business Level: The business level has not been defined in the context where the business ID is being used.
    2. Incorrect Configuration: The configuration settings for business partner relationships may not be set up correctly, leading to the inability to establish relationships without a defined business level.
    3. Data Entry Error: The user may have overlooked entering the business level in the relevant transaction or screen.

    Solution:

    To resolve this error, you can take the following steps:

    1. Define Business Level:

      • Navigate to the relevant transaction where you are trying to use the business ID.
      • Ensure that you have selected or entered the appropriate business level before proceeding with the relationship setup.
    2. Check Configuration:

      • Go to the SAP Customizing Implementation Guide (IMG) and check the configuration for business partner relationships.
      • Ensure that the business levels are correctly defined and that they align with the business IDs you are trying to use.
    3. Review Documentation:

      • Consult the SAP documentation or help files related to business partner management and relationships to understand the requirements for business levels.
    4. User Training:

      • If this error is frequently encountered, consider providing training for users on how to properly enter business levels and manage relationships in the CRM system.
    5. Consult SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.

    Related Information:

    • Business Partner Management: Understanding how business partners are structured in SAP CRM, including the roles and relationships, is crucial for effective data management.
    • Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., BP for business partner management) that may help in navigating the system more effectively.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or patches that could resolve the issue.

    By ensuring that the business level is defined and correctly configured, you should be able to eliminate the error and successfully manage business relationships in SAP CRM.

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