How To Fix CRM_IND_MESSAGE040 - Mass save failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 040

• Message text: Mass save failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE040 - Mass save failed ?

  The SAP error message CRM_IND_MESSAGE040, which indicates that a "Mass save failed," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue during a mass data operation, such as saving multiple records at once. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  Data Validation Errors: One or more records may contain invalid data that does not meet the required criteria for saving.
  Locking Issues: If the records being saved are locked by another user or process, the mass save operation may fail.
  Authorization Issues: The user may not have the necessary authorizations to perform mass changes on the records.
  System Performance: If the system is under heavy load, it may not be able to process the mass save operation in a timely manner.
  Custom Code or Enhancements: If there are custom enhancements or user exits that are triggered during the save process, they may introduce errors.
  Database Constraints: Constraints at the database level (like foreign key constraints) may prevent the save operation from completing successfully.
  
  Solutions:
  
  Check Data Validity: Review the data being saved for any inconsistencies or invalid entries. Ensure that all mandatory fields are filled and that the data adheres to the defined formats.
  Review Lock Entries: Use transaction codes like SM12 to check for any locks on the records you are trying to save. If locks are found, you may need to wait for them to be released or contact the user who has locked the records.
  Authorization Check: Ensure that the user performing the mass save has the necessary authorizations. You can check this using transaction SU53 to analyze authorization failures.
  System Performance Monitoring: Monitor system performance using transaction ST22 (dump analysis) or SM21 (system log) to identify any performance-related issues.
  Debugging Custom Code: If there are custom enhancements, consider debugging the code to identify any issues that may be causing the mass save to fail.
  Database Integrity Check: Ensure that there are no database integrity issues. You may need to work with your database administrator to check for any constraints that could be causing the failure.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (lock entries), SU53 (authorization check), ST22 (dump analysis), and SM21 (system log).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By systematically addressing these potential causes, you should be able to identify the root of the problem and implement an appropriate solution to resolve the CRM_IND_MESSAGE040 error.