How To Fix CRM_IL_WARRANTY002 - Validity areas overlap; Check warranty assignment

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IL_WARRANTY - Relationships (IL) from/to Warranty

• Message number: 002

• Message text: Validity areas overlap; Check warranty assignment

What causes this issue?

You have assigned several warranties of the same category (customer
warranty, or vendor warranty) to one product in the same sales area.

System Response

When the entries were checked, it was determined that the validity
areas overlap. In certain circumstances, this could lead to problems
with subsequent processes, for example, during automatic warranty
assignment.

How to fix this error?

Check your entries.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IL_WARRANTY002 - Validity areas overlap; Check warranty assignment ?

  The SAP error message CRM_IL_WARRANTY002 indicates that there is an issue with the warranty assignment in the system, specifically that the validity areas of the warranties overlap. This typically occurs when you are trying to assign a warranty to a product or service that already has an existing warranty with overlapping validity dates.
  Cause:
  
  Overlapping Validity Periods: The primary cause of this error is that the warranty you are trying to assign has a validity period that overlaps with an existing warranty for the same product or service.
  Incorrect Warranty Configuration: There may be issues with how warranties are configured in the system, leading to conflicts in validity periods.
  Multiple Warranties: If multiple warranties are assigned to the same product or service, and their validity periods overlap, this error can occur.
  
  Solution:
  
  Check Existing Warranties: Review the existing warranties assigned to the product or service. You can do this by navigating to the warranty management section in SAP and checking the validity periods of the current warranties.
  Adjust Validity Periods: If you find that the validity periods overlap, you may need to adjust the start and end dates of the existing warranty or the new warranty you are trying to assign.
  Remove Conflicting Warranties: If the existing warranty is no longer valid or needed, consider removing it before assigning the new warranty.
  Consult Warranty Configuration: If the issue persists, check the warranty configuration settings in the system to ensure that they are set up correctly and do not allow overlapping validity periods.
  Use Unique Warranty Assignments: Ensure that each warranty assigned to a product or service has a unique validity period that does not overlap with others.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to warranty management and this specific error message.
  Documentation: Review SAP documentation on warranty management to understand how to properly configure and manage warranties.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in warranty management.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.