How To Fix CRM_ICM_UI_OBJ103 - Related location was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_UI_OBJ - UI messages for Investigative Case management Objects

• Message number: 103

• Message text: Related location was not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_UI_OBJ103 - Related location was not found ?

  The SAP error message "CRM_ICM_UI_OBJ103: Related location was not found" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the Interaction Center (IC) or when trying to access certain business objects or locations.
  Cause:
  This error can arise due to several reasons, including:
  
  
  Missing or Incorrect Location Data: The location you are trying to access may not exist in the system, or the data may be incomplete or incorrectly configured.
  
  
  Authorization Issues: The user may not have the necessary permissions to view the location data.
  
  
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to missing data.
  
  
  Configuration Issues: There may be configuration problems in the CRM system that prevent the proper retrieval of location data.
  
  
  Technical Issues: Bugs or issues in the software version being used could also lead to this error.
  
  
  Solution:
  To resolve the "Related location was not found" error, you can take the following steps:
  
  
  Check Location Data:
  
  Verify that the location you are trying to access exists in the system. You can do this by navigating to the relevant transaction or using the appropriate reports to check for the location.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the location data. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the data to ensure that all necessary information is present and correctly configured. This may involve checking related business objects and their relationships.
  
  
  
  Integration Check:
  
  If your CRM system is integrated with other systems, ensure that data synchronization is functioning correctly. Check for any errors in the integration process that may have led to missing data.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the CRM system related to locations and business objects. Ensure that all necessary settings are correctly configured.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or updates that can resolve the problem.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with location management, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
  Documentation: Review SAP documentation related to CRM and the Interaction Center for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the "Related location was not found" error in SAP CRM.