How To Fix CRM_ICM_REL032 - Relationship '&1' cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 032

• Message text: Relationship '&1' cannot be deleted

What causes this issue?

Relationship type "&SYST-MSGV1&" cannot be deleted. The standard process
uses it to manage suspect relationships.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can only edit the description and reverse description. Choose the
<LS>Cancel </>pushbutton to continue.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL032 - Relationship '&1' cannot be deleted ?

  The SAP error message CRM_ICM_REL032 indicates that a specific relationship (denoted by '&1') cannot be deleted. This error typically arises in the context of SAP Customer Relationship Management (CRM) when attempting to remove a relationship that is either still in use or has dependencies that prevent its deletion.
  Causes:
  
  Active Dependencies: The relationship you are trying to delete may have active dependencies or linked objects that are preventing its removal.
  Data Integrity Constraints: SAP enforces data integrity, and if the relationship is part of a larger data structure or is referenced by other records, it cannot be deleted.
  Authorization Issues: The user may not have the necessary permissions to delete the relationship.
  System Configuration: Certain configurations or settings in the system may restrict the deletion of specific relationships.
  
  Solutions:
  
  Check Dependencies: Investigate if there are any active dependencies or linked objects associated with the relationship. You may need to delete or deactivate these dependencies first.
  Review Authorizations: Ensure that the user attempting to delete the relationship has the appropriate authorizations. You may need to consult with your SAP security team.
  Use Transaction Codes: Utilize relevant transaction codes (like CRMD_ORDER or CRMD_ORDERADM_H) to check the status of the relationship and any associated objects.
  Consult Documentation: Review SAP documentation or notes related to the specific relationship type to understand any constraints or requirements for deletion.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to CRM, such as CRMD_ORDER for managing orders and relationships.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional context.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more insight into why the deletion is failing.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.