How To Fix CRM_ICM_REL013 - Attribute &1 does not exist; create it first

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 013

• Message text: Attribute &1 does not exist; create it first

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL013 - Attribute &1 does not exist; create it first ?

  The SAP error message CRM_ICM_REL013 indicates that a specific attribute (denoted by &1) does not exist in the system, and it needs to be created before it can be used. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when working with the Interaction Center (IC) or when trying to access or manipulate data that relies on certain attributes.
  Cause:
  
  Missing Attribute: The attribute that the system is trying to access has not been defined in the relevant data model or configuration.
  Incorrect Configuration: There may be a misconfiguration in the CRM system where the expected attribute is not linked or defined properly.
  Data Model Changes: If there have been recent changes to the data model (e.g., adding or removing fields), the system may not recognize the attribute.
  
  Solution:
  
  
  Create the Attribute:
  
  Navigate to the relevant configuration area in SAP CRM where attributes are defined.
  Create the missing attribute as per the requirements of your business process.
  Ensure that the attribute is correctly defined with the appropriate data type and properties.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the CRM system to ensure that all necessary attributes are defined and linked correctly.
  Use transaction codes like CRMD_ORDER or SPRO to access the configuration settings.
  
  
  
  Data Model Adjustment:
  
  If the attribute is part of a custom development or enhancement, ensure that the data model is updated accordingly.
  If you are using a custom solution, check the custom code to ensure that it references the correct attributes.
  
  
  
  Transport Requests:
  
  If the attribute was created in a development environment, ensure that it has been transported to the production environment correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of SAP CRM you are using for any known issues or additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SPRO, and SE11 (Data Dictionary) for managing attributes and data models.
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the CRM_ICM_REL013 error and ensure that the necessary attributes are in place for your CRM processes.