How To Fix CRM_ICM_REL013 - Attribute &1 does not exist; create it first


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ICM_REL - Message class for ICM relation

  • Message number: 013

  • Message text: Attribute &1 does not exist; create it first

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ICM_REL013 - Attribute &1 does not exist; create it first ?
    The SAP error message CRM_ICM_REL013 indicates that a specific attribute (denoted by &1) does not exist in the system, and it needs to be created before it can be used. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when working with the Interaction Center (IC) or when trying to access or manipulate data that relies on certain attributes.
    
    Cause: Missing Attribute: The attribute that the system is trying to access has not been defined in the relevant data model or configuration. Incorrect Configuration: There may be a misconfiguration in the CRM system where the expected attribute is not linked or defined properly. Data Model Changes: If there have been recent changes to the data model (e.g., adding or removing fields), the system may not recognize the attribute.
    Solution: Create the Attribute: Navigate to the relevant configuration area in SAP CRM where attributes are defined. Create the missing attribute as per the requirements of

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