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How To Fix CRM_ICM_REL013 - Attribute &1 does not exist; create it first


CRM_ICM_REL013 - Overview

  • Message type: E = Error

  • Message class: CRM_ICM_REL - Message class for ICM relation

  • Message number: 013

  • Message text: Attribute &1 does not exist; create it first

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


CRM_ICM_REL013 - Details

  • The SAP error message CRM_ICM_REL013 indicates that a specific attribute (denoted by &1) does not exist in the system, and it needs to be created before it can be used. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when working with the Interaction Center (IC) or when trying to access or manipulate data that relies on certain attributes.
    
    Cause: Missing Attribute: The attribute that the system is trying to access has not been defined in the relevant data model or configuration. Incorrect Configuration: There may be a misconfiguration in the CRM system where the expected attribute is not linked or defined properly. Data Model Changes: If there have been recent changes to the data model (e.g., adding or removing fields), the system may not recognize the attribute.
    Solution: Create the Attribute: Navigate to the relevant configuration area in SAP CRM where attributes are defined. Create the missing attribute as per the requirements of

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