How To Fix CRM_ICM_REL005 - No authorization to complete the operation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 005

• Message text: No authorization to complete the operation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL005 - No authorization to complete the operation ?

  The SAP error message CRM_ICM_REL005 indicates that a user does not have the necessary authorization to complete a specific operation in the SAP CRM (Customer Relationship Management) system. This error typically arises when a user attempts to perform an action that their user role does not permit.
  Cause:
  
  Missing Authorizations: The user’s role may not include the necessary authorizations for the transaction or operation they are trying to perform.
  Role Configuration: The roles assigned to the user may not be properly configured to include the required authorizations.
  Authorization Objects: The specific authorization objects related to the operation may not be assigned to the user’s profile.
  User Status: The user may be in a status that restricts certain operations (e.g., inactive or locked).
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user and ensure that they include the necessary authorizations for the operation.
  
  
  
  Review Authorization Objects:
  
  Use transaction code SU53 immediately after the error occurs to see which authorization check failed. This will provide insight into what specific authorization is missing.
  Alternatively, you can use transaction code SUIM (User Information System) to analyze user authorizations and roles.
  
  
  
  Modify Roles:
  
  If you have the necessary permissions, you can modify the user’s roles using transaction code PFCG (Profile Generator) to include the missing authorizations.
  If you do not have the necessary permissions, contact your SAP security administrator to request the required changes.
  
  
  
  Testing:
  
  After making changes to the roles or authorizations, have the user log out and log back in to ensure that the changes take effect.
  Test the operation again to confirm that the issue is resolved.
  
  
  
  Documentation:
  
  Ensure that any changes made to roles and authorizations are documented for future reference and compliance.
  
  
  
  Related Information:
  
  Authorization Concept: Understanding the SAP authorization concept is crucial. It involves roles, profiles, and authorization objects that define what actions a user can perform.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the CRM_ICM_REL005 error.
  Training: Consider providing training for users on how to manage their authorizations and understand the importance of role assignments.
  
  If the issue persists after following these steps, it may be necessary to engage with SAP support for further assistance.