How To Fix CRM_ICM_OPP010 - & is not a valid operation type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_OPP - ICM: Message Class - Operation Project Plan

• Message number: 010

• Message text: & is not a valid operation type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_OPP010 - & is not a valid operation type ?

  The SAP error message CRM_ICM_OPP010 indicates that the operation type you are trying to use in the SAP CRM (Customer Relationship Management) system is not valid. This error typically occurs in the context of interaction center operations, where specific operation types are expected for certain processes.
  Cause:
  
  Invalid Operation Type: The operation type you are trying to use may not be defined in the system or may not be valid for the context in which you are trying to use it.
  Configuration Issues: The operation type may not be properly configured in the system, or it may not be assigned to the relevant business processes.
  Authorization Issues: The user may not have the necessary authorizations to use the specified operation type.
  Data Entry Errors: There may be a typographical error in the operation type entered.
  
  Solution:
  
  
  Check Operation Type: Verify that the operation type you are using is valid. You can do this by checking the configuration settings in the SAP system.
  
  Navigate to the relevant configuration area in SPRO (SAP Project Reference Object) and check the settings for operation types.
  
  
  
  Configuration: If the operation type is not defined, you may need to create or configure it.
  
  Go to the transaction code SPRO and navigate to the relevant path for defining operation types in the CRM system.
  
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the operation associated with the operation type.
  
  Check the user roles and authorizations in the user management area (transaction SU01).
  
  
  
  Correct Data Entry: Double-check the input for any typographical errors. Ensure that the operation type is entered correctly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the operation types relevant to your business processes.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SU01 (for user management), and CRM-related transactions for managing operation types.
  SAP Notes: Search for SAP Notes related to CRM_ICM_OPP010 for any patches or updates that may address this issue.
  User Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.