How To Fix CRM_ICM_OPP005 - Error: one or more search parameters have been used more than once

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_OPP - ICM: Message Class - Operation Project Plan

• Message number: 005

• Message text: Error: one or more search parameters have been used more than once

What causes this issue?

A search parameter has been used more than once. The search for
operation project plan templates does not support this.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the search parameters and use each parameter only once.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_OPP005 - Error: one or more search parameters have been used more than once ?

  The SAP error message CRM_ICM_OPP005, which states "one or more search parameters have been used more than once," typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with search functionalities in the Interaction Center (IC) or Opportunity Management.
  Cause:
  This error usually arises when a user attempts to perform a search using parameters that are not allowed to be duplicated. For example, if you are searching for opportunities and you inadvertently include the same search parameter multiple times (e.g., filtering by the same status or date range more than once), the system will trigger this error.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Search Parameters: Go through the search criteria you have entered and ensure that no parameter is repeated. For instance, if you have selected "Status" as a filter, make sure it is not selected multiple times.
  
  
  Clear and Re-enter: Clear all search fields and re-enter the parameters one by one, ensuring that each parameter is unique.
  
  
  Check for Default Values: Sometimes, default values may be set in the search criteria. Check if any of these defaults are causing the duplication.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction or search functionality you are using. There may be specific guidelines on how to structure your search.
  
  
  System Configuration: If you are consistently encountering this error and cannot identify the cause, it may be worth checking with your SAP administrator or support team to see if there are any configuration issues or limitations in the system.
  
  
  Update SAP Notes: Check for any relevant SAP Notes that may address this issue. Sometimes, SAP releases patches or updates that resolve known issues.
  
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration and version.
  User Forums: Engaging with user communities or forums can also be helpful, as other users may have encountered and resolved similar issues.
  Training and Documentation: Ensure that users are trained on the proper use of search functionalities within the CRM system to minimize the occurrence of such errors.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_ICM_OPP005 error in your SAP system.