How To Fix CRM_ICM_OPP005 - Error: one or more search parameters have been used more than once

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_OPP - ICM: Message Class - Operation Project Plan

• Message number: 005

• Message text: Error: one or more search parameters have been used more than once

What causes this issue?

A search parameter has been used more than once. The search for
operation project plan templates does not support this.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the search parameters and use each parameter only once.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_OPP005 - Error: one or more search parameters have been used more than once ?

  The SAP error message CRM_ICM_OPP005, which states "one or more search parameters have been used more than once," typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with search functionalities in the Interaction Center (IC) or Opportunity Management.
  
  Cause:
  This error usually arises when a user attempts to perform a search using parameters that are not allowed to be duplicated. For example, if you are searching for opportunities and you inadvertently include the same search parameter multiple times (e.g., filtering by the same status or date range more than once), the system will trigger this error.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Search Parameters: Go through the search criteria you have entered and ensure that no parameter is repeated. For instance, if you have selected "Status" as a filter, make sure it is not selected multiple times.
  
  
  Clear and Re-enter: Clear all search