How To Fix CRM_ICM_OOS_APPL002 - Error while reading case data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_OOS_APPL - ICM: Messages for OOS Application

• Message number: 002

• Message text: Error while reading case data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_OOS_APPL002 - Error while reading case data ?

  The SAP error message CRM_ICM_OOS_APPL002 typically indicates that there is an issue while reading case data in the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, including data inconsistencies, authorization issues, or system configuration problems.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or corrupted data in the case records that the system is trying to access.
  Authorization Issues: The user may not have the necessary permissions to access the case data.
  System Configuration: Incorrect configuration settings in the CRM system can lead to this error.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  Custom Code: If there are custom developments or enhancements in the CRM system, they might be causing the error.
  
  Solutions:
  
  
  Check Data Integrity:
  
  Verify the integrity of the case data in the database. Look for any missing or corrupted records.
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser)