How To Fix CRM_ICM_OOS006 - Error while reading superior organizations from DFPS

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_OOS - ICM: Message Class - Operation Organizational Structure

• Message number: 006

• Message text: Error while reading superior organizations from DFPS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_OOS006 - Error while reading superior organizations from DFPS ?

  The SAP error message CRM_ICM_OOS006 typically indicates an issue related to the reading of superior organizations from the Data Flow Processing System (DFPS) in the context of SAP Customer Relationship Management (CRM). This error can arise due to various reasons, including configuration issues, data inconsistencies, or system performance problems.
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the organizational data or hierarchy in the system.
  Configuration Issues: Incorrect configuration settings in the CRM or DFPS can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the required organizational data.
  System Performance: Performance issues or timeouts while trying to read data from DFPS can also trigger this error.
  Missing Data: Required data for superior organizations may be missing or not properly maintained in the system.
  
  Solution:
  
  Check Organizational Data: Verify the organizational structure and ensure that all superior organizations are correctly defined and maintained in the system.
  Review Configuration: Check the configuration settings related to DFPS and CRM to ensure they are set up correctly.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the organizational data.
  System Performance: Monitor system performance and check for any issues that may be causing delays or timeouts. Consider optimizing queries or increasing system resources if necessary.
  Data Consistency Check: Run consistency checks on the organizational data to identify and rectify any inconsistencies.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SU53 to check authorization issues or SE11 to analyze the database tables related to organizational data.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide additional context for troubleshooting.
  SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the CRM_ICM_OOS006 error and implement an appropriate solution.