How To Fix CRM_ICM_CMG045 - Enter a business partner type or all business partner types


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ICM_CMG - Messages for ICM Cases & Leads

  • Message number: 045

  • Message text: Enter a business partner type or all business partner types

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ICM_CMG045 - Enter a business partner type or all business partner types ?

    The SAP error message CRM_ICM_CMG045 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with business partner (BP) data. This error indicates that the system requires a specific business partner type to be entered, or it needs to be specified that all business partner types should be considered.

    Cause:

    The error is triggered when:

    1. A user attempts to execute a function or transaction that requires a business partner type to be specified, but none has been provided.
    2. The system is unable to determine which business partner type to use for the operation being performed.

    Solution:

    To resolve this error, you can take the following steps:

    1. Specify a Business Partner Type:

      • When prompted, enter a valid business partner type in the relevant field. Common business partner types in SAP CRM include:
        • Organization
        • Person
        • Group
      • Ensure that the business partner type you are entering is valid and exists in the system.
    2. Select All Business Partner Types:

      • If your intention is to include all business partner types, look for an option or checkbox that allows you to select "All" or "Any" business partner type. This may vary depending on the specific transaction or screen you are using.
    3. Check Configuration:

      • If you are consistently encountering this error, it may be worth checking the configuration settings for business partners in your SAP system. Ensure that the necessary business partner types are defined and active.
    4. Review User Input:

      • Double-check the input fields to ensure that there are no typos or incorrect entries that might be causing the system to reject the input.
    5. Consult Documentation:

      • Refer to the SAP Help documentation or your organization's internal documentation for specific guidance on the transaction or function you are trying to execute.
    6. Contact Support:

      • If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Business Partner Types: Understanding the different types of business partners and their roles in the CRM system is crucial. Each type may have different attributes and functionalities.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context or fixes.
    • Transaction Codes: Familiarize yourself with the transaction codes related to business partner management in SAP CRM, as this can help in navigating the system more effectively.

    By following these steps, you should be able to resolve the CRM_ICM_CMG045 error and proceed with your tasks in SAP CRM.

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