How To Fix CRM_ICM_BP100 - No ICM authorization to process &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ICM_BP - Message class for ICM Busienss partner

  • Message number: 100

  • Message text: No ICM authorization to process &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ICM_BP100 - No ICM authorization to process &1 ?
    The SAP error message "CRM_ICM_BP100 No ICM authorization to process &1" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the Interaction Center (IC). This error indicates that the user does not have the necessary authorizations to perform a specific action related to a business partner (BP) or interaction.
    
    Cause: Missing Authorizations: The user attempting to perform the action does not have the required authorizations assigned in their user profile. This could be due to missing roles or authorizations related to the Interaction Center or business partner processing. Incorrect Role Assignment: The roles assigned to the user may not include the necessary permissions to access or modify the business partner data.
    Configuration Issues: There may be configuration issues in the authorization objects related to the Interaction Center.
    Solution: Check User Authorizations: Use transaction code SU53 immediately after the error occurs to analyze the authorization check. This will show which

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