How To Fix CRM_ICA001 - Billing Document &1 not transferred, jointly sent documents have errors

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICA - Integration of CRM Billing with FI-CA

• Message number: 001

• Message text: Billing Document &1 not transferred, jointly sent documents have errors

What causes this issue?

Errors occurred during the transfer of various Billing Documents, this
caused Billing Document &V1& to not be transferred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Trigger transfer of Billing Document &V1& individually.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICA001 - Billing Document &1 not transferred, jointly sent documents have errors ?

  The SAP error message CRM_ICA001 indicates that a billing document (identified by &1) was not transferred due to errors in jointly sent documents. This error typically occurs in the context of the integration between SAP CRM and SAP ERP systems, particularly when dealing with billing documents that are part of a larger transaction or process.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the documents that are being sent together. This could include missing mandatory fields or incorrect data formats.
  Document Status: The status of the billing document or related documents may not allow for transfer. For example, if the document is in a locked state or not fully processed.
  Configuration Issues: There may be configuration issues in the integration settings between SAP CRM and SAP ERP, such as incorrect mapping of fields or settings that prevent the transfer.
  Error in Related Documents: If there are errors in other documents that are being sent together (e.g., sales orders, invoices), it can prevent the entire batch from being processed.
  Authorization Issues: The user or system may not have the necessary authorizations to perform the transfer.
  
  Solutions:
  
  Check Document Status: Verify the status of the billing document and any related documents. Ensure that they are in a state that allows for transfer.
  Review Error Logs: Check the error logs or application logs (transaction SLG1) for more detailed information about the specific errors that occurred during the transfer process.
  Validate Data: Ensure that all required fields are filled out correctly and that there are no inconsistencies in the data being sent.
  Configuration Review: Review the configuration settings for the integration between SAP CRM and SAP ERP. Ensure that all necessary mappings and settings are correctly configured.
  Test Transfer: If possible, try to transfer the billing document individually to isolate the issue and determine if it is related to the document itself or the batch process.
  Consult Documentation: Refer to SAP documentation or notes related to the CRM and ERP integration for any known issues or additional troubleshooting steps.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant logs.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VF03 (Display Billing Document) to check the billing document details or SLG1 (Application Log) to view logs for errors.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Integration Settings: Familiarize yourself with the integration settings in transaction SPRO, particularly under the sections related to CRM and ERP integration.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.