How To Fix CRM_IC_WZ_NAV002 - Object is locked by &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_WZ_NAV - Message of Navbar Wizard Customiztion

• Message number: 002

• Message text: Object is locked by &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_WZ_NAV002 - Object is locked by &1 ?

  The SAP error message CRM_IC_WZ_NAV002: "Object is locked by &1" typically occurs in the SAP Customer Relationship Management (CRM) system when a user attempts to access or modify an object (such as a business transaction, activity, or document) that is currently locked by another user or process. This locking mechanism is in place to prevent data inconsistencies and ensure that only one user can make changes to an object at a time.
  Cause:
  
  Concurrent Access: Another user is currently editing or viewing the same object.
  Session Timeout: A previous session may not have released the lock due to a timeout or unexpected termination.
  Background Processes: A background job or process may be holding the lock on the object.
  Technical Issues: There may be technical issues or bugs causing the lock to persist longer than expected.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the action may resolve the issue.
  Identify the Locking User: Use transaction code SM12 (for lock entries) to identify which user or process is holding the lock. You can filter by the object type or user.
  Release the Lock: If you have the necessary authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is actively working on the object.
  Check for Background Jobs: Use transaction code SM37 to check if any background jobs are running that might be locking the object.
  Contact the User: If you identify the user holding the lock, you can contact them to see if they can release the object.
  System Restart: In rare cases, a system restart may be necessary to clear persistent locks, but this should be done as a last resort and typically requires coordination with your IT department.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks can be exclusive (only one user can access) or shared (multiple users can read but not write).
  Transaction Codes: Familiarize yourself with relevant transaction codes like SM12 (lock entries), SM37 (job monitoring), and SM21 (system log) for further investigation.
  User Authorizations: Ensure that users have the appropriate authorizations to access and modify the objects in question.
  SAP Notes: Check SAP Notes for any known issues or patches related to locking behavior in your specific version of SAP CRM.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.