How To Fix CRM_IC_WZ_CUST_ENH024 - &1 may not contain special characters

CRM_IC_WZ_CUST_ENH024 - Overview

• Message type: E = Error

• Message class: CRM_IC_WZ_CUST_ENH - Wizards for Customer Enhancements in IC WebClient

• Message number: 024

• Message text: &1 may not contain special characters

What causes this issue?

A name containing at least one special character was entered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a name that does not contain special characters.
Special characters include: "?$%&()=?\{[]}^?+*~#-'.:,;<>|??@??`?+?_n-S!

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_WZ_CUST_ENH024 - &1 may not contain special characters ?

  The SAP error message CRM_IC_WZ_CUST_ENH024 indicates that a certain field (denoted by &1) does not allow special characters. This error typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with customer interactions or data entry in the Interaction Center (IC).
  
  Cause:
  The error is triggered when a user attempts to enter data into a field that is restricted from containing special characters. This could be due to:
  
  Field Configuration: The field may be configured to accept only alphanumeric characters, and any attempt to include special characters (like @, #, $, %, &, etc.) will result in this error.
  Data Validation Rules: There may be validation rules in place that enforce this restriction to maintain data integrity and consistency.
  User Input Error: The user may inadvertently include special characters while entering data.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Data: Review the data you are trying