Message type: E = Error
Message class: CRM_IC_WZ_CUST_ENH - Wizards for Customer Enhancements in IC WebClient
Message number: 002
Message text: Enter the name of the BOL entity
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CRM_IC_WZ_CUST_ENH002
- Enter the name of the BOL entity ?The SAP error message CRM_IC_WZ_CUST_ENH002 typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when working with the Interaction Center (IC) or when customizing Business Object Layer (BOL) entities. This error indicates that a required field, specifically the name of a BOL entity, has not been filled in or is missing.
Cause: Missing BOL Entity Name: The most common cause of this error is that the system expects a BOL entity name to be provided, but it is either left blank or not properly configured.
Configuration Issues: There may be issues in the configuration of the Interaction Center or the BOL framework, leading to the system not recognizing the required entity. Custom Enhancements: If there are custom enhancements or modifications in the CRM system, they may not be correctly implemented, leading to this error.
Solution: Check Configuration: Go to the configuration settings for the Interaction Center and ensure that all required fields,
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