How To Fix CRM_IC_UI_TX_LINK002 - Correspondence is unlinked

CRM_IC_UI_TX_LINK002 - Overview

• Message type: E = Error

• Message class: CRM_IC_UI_TX_LINK - Linking messages

• Message number: 002

• Message text: Correspondence is unlinked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_UI_TX_LINK002 - Correspondence is unlinked ?

  The SAP error message CRM_IC_UI_TX_LINK002, which states "Correspondence is unlinked," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with correspondence or communication records that are not properly linked to the relevant business objects (like transactions, activities, or cases).
  
  Cause:
  
  Unlinked Correspondence: The correspondence (e.g., emails, letters, or other forms of communication) is not associated with any specific business object in the CRM system.
  Data Integrity Issues: There may be issues with data integrity, such as missing references or incorrect configurations that prevent the correspondence from being linked.
  User Actions: The user may have attempted to create or access correspondence without properly linking it to a business object.
  System Configuration: Incorrect system settings or configurations in the CRM system can lead to this error.
  
  
  Solution:
  
  Link the Correspondence: Ensure that the correspondence is properly linked to the relevant business object. This can usually be done by editing the correspondence record