How To Fix CRM_IC_PARTNER004 - Responsible organization &1 has been changed to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_PARTNER - IC WebClient: Partner processing related messages

• Message number: 004

• Message text: Responsible organization &1 has been changed to &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_PARTNER004 - Responsible organization &1 has been changed to &2 ?

  The SAP error message CRM_IC_PARTNER004 indicates that the responsible organization for a partner in the CRM system has been changed. This message typically arises in the context of partner management within the SAP Customer Relationship Management (CRM) module, particularly when dealing with business partners and their associated roles.
  Cause:
  The error message is triggered when there is a change in the responsible organization for a partner. This can happen due to various reasons, such as:
  
  Manual Changes: A user manually changes the responsible organization for a partner in the system.
  Data Migration: During data migration or updates, the responsible organization may be altered.
  Business Process Changes: Changes in business processes or organizational structure may lead to a reassignment of responsibilities.
  
  Solution:
  To resolve the CRM_IC_PARTNER004 error, consider the following steps:
  
  
  Review Changes: Check the change logs or audit trails to understand why the responsible organization was changed. This can help identify if the change was intentional or erroneous.
  
  
  Validate Configuration: Ensure that the configuration settings for partner management and organizational assignments are correct. This includes checking the organizational structure in the SAP system.
  
  
  Reassign Responsibility: If the change was not intended, you may need to manually reassign the responsible organization back to the original value.
  
  
  User Authorization: Ensure that the user making the changes has the appropriate authorizations to modify partner data. Lack of authorization can sometimes lead to unexpected changes.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling partner organization changes.
  
  
  Contact Support: If the issue persists or if you are unsure about the changes, consider reaching out to SAP support or your internal SAP team for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) and CRMD_ORDER (CRM Order Management) for managing partners and their details.
  Customizing Settings: Review the customizing settings in SPRO related to CRM and partner management to ensure they align with your business requirements.
  Training: Ensure that users are trained on the implications of changing partner responsibilities and the processes involved in managing business partners in SAP CRM.
  
  By following these steps, you should be able to address the CRM_IC_PARTNER004 error effectively.