How To Fix CRM_IC_CUSTOMIZING2001 - Profile definition is not correctly maintained

CRM_IC_CUSTOMIZING2001 - Overview

• Message type: E = Error

• Message class: CRM_IC_CUSTOMIZING2 - IC WebClient Customizing Message Class

• Message number: 001

• Message text: Profile definition is not correctly maintained

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_CUSTOMIZING2001 - Profile definition is not correctly maintained ?

  The SAP error message "CRM_IC_CUSTOMIZING2001 Profile definition is not correctly maintained" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the Internet Communication Framework (ICF) or the Interaction Center (IC). This error indicates that there is an issue with the configuration of the profile definition used in the CRM system.
  
  Cause:
  
  Incomplete Profile Configuration: The profile definition may not be fully configured or may be missing required parameters.
  Incorrect Assignment: The profile may not be correctly assigned to the relevant business roles or users.
  Missing Customizing Settings: Certain customizing settings related to the Interaction Center may not have been maintained properly.
  Transport Issues: If the profile was transported from another system, there may have been issues during the transport process that led to incomplete or incorrect settings.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Profile Configuration:
  
  Go to the transaction code CRMCIC00 (or the relevant customizing transaction)