How To Fix CRM_IC_COMP_UI_PAYM084 - Bank details are required for SEPA payment method

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_COMP_UI_PAYM - IC WebClient Messages for Payment UI

• Message number: 084

• Message text: Bank details are required for SEPA payment method

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_COMP_UI_PAYM084 - Bank details are required for SEPA payment method ?

  The SAP error message CRM_IC_COMP_UI_PAYM084 indicates that bank details are required for a SEPA (Single Euro Payments Area) payment method. This error typically occurs in the context of processing payments in the SAP Customer Relationship Management (CRM) system, particularly when dealing with customers who are set up to use SEPA for transactions.
  Cause:
  The error arises when:
  
  A payment method is set to SEPA, but the customer or vendor does not have the necessary bank details (such as IBAN and BIC) configured in their master data.
  The system requires these bank details to process the payment correctly, and their absence leads to the error.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer/Vendor Master Data:
  
  Navigate to the customer or vendor master data in SAP.
  Ensure that the bank details are correctly entered. This includes:
  
  IBAN (International Bank Account Number)
  BIC (Bank Identifier Code)
  
  
  If the bank details are missing, add them.
  
  
  
  Verify Payment Method Configuration:
  
  Ensure that the payment method is correctly configured for SEPA in the system settings.
  Check if the payment method is assigned to the customer/vendor correctly.
  
  
  
  Update Payment Information:
  
  If the customer or vendor has multiple payment methods, ensure that the SEPA payment method is selected and that the corresponding bank details are filled out.
  
  
  
  Test the Payment Process:
  
  After updating the bank details, try to process the payment again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing bank details and payment methods in your version of SAP CRM.
  
  
  
  Related Information:
  
  SEPA Compliance: Ensure that your organization is compliant with SEPA regulations, which may require specific formats for bank details.
  User Roles and Authorizations: Make sure that the user attempting to make the changes has the necessary authorizations to edit customer/vendor master data.
  SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to SEPA payments and bank details.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.