How To Fix CRM_IC_COMP_UI_PAYM073 - Only one credit card type is supported within this query

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_COMP_UI_PAYM - IC WebClient Messages for Payment UI

• Message number: 073

• Message text: Only one credit card type is supported within this query

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_COMP_UI_PAYM073 - Only one credit card type is supported within this query ?

  The SAP error message CRM_IC_COMP_UI_PAYM073 indicates that the system has encountered a situation where only one credit card type is supported for the current query or transaction. This typically occurs in the context of payment processing within the SAP Customer Relationship Management (CRM) system, particularly when dealing with credit card transactions.
  Cause:
  
  Multiple Credit Card Types: The error usually arises when the system detects multiple credit card types being used in a single transaction or query, which is not supported by the configuration or the current processing logic.
  Configuration Issues: There may be a configuration setting in the payment processing module that restricts the use of multiple credit card types.
  Data Entry Error: Users may inadvertently select multiple credit card types when only one is allowed.
  
  Solution:
  
  Check Credit Card Selection: Ensure that only one credit card type is selected for the transaction. Review the user interface to confirm that no additional credit card types are inadvertently selected.
  Review Configuration Settings: If you have access to the configuration settings, check the payment processing configuration in SAP CRM to see if there are any restrictions or settings that limit the use of credit card types.
  Consult Documentation: Refer to the SAP documentation or help resources for guidance on how to handle credit card transactions and any limitations that may apply.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches that could resolve the issue.
  Transaction Logs: Review transaction logs for any additional error messages or warnings that may provide more context about the issue.
  User Training: Ensure that users are trained on the correct procedures for processing payments to avoid selecting multiple credit card types.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.