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Message type: E = Error
Message class: CRM_IC_COMP_UI_PAYM - IC WebClient Messages for Payment UI
Message number: 036
Message text: Data saved
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRM_IC_COMP_UI_PAYM036
- Data saved ?The SAP error message CRM_IC_COMP_UI_PAYM036 typically indicates that there is an issue related to payment processing in the SAP CRM (Customer Relationship Management) system, particularly in the context of the Interaction Center (IC). The message "Data saved" suggests that some data was saved, but there may be additional issues that need to be addressed.
Possible Causes:
- Incomplete Data: Required fields may not have been filled out completely, leading to issues when trying to save payment information.
- Configuration Issues: There may be configuration problems in the payment processing settings within the SAP system.
- Authorization Issues: The user may not have the necessary permissions to perform the payment processing action.
- System Errors: There could be underlying system errors or bugs that are causing the issue.
- Integration Issues: If the payment processing is integrated with other systems (e.g., financial systems), there may be issues with the integration.
Solutions:
- Check Required Fields: Ensure that all required fields in the payment processing screen are filled out correctly.
- Review Configuration: Check the configuration settings for payment processing in the SAP CRM system to ensure they are set up correctly.
- User Authorizations: Verify that the user has the necessary authorizations to perform payment processing tasks.
- System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
- Debugging: If you have access to development tools, consider debugging the transaction to identify where the error is occurring.
- Consult Documentation: Review SAP documentation or notes related to the CRM payment processing to see if there are any known issues or patches available.
- Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant details.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution.
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