How To Fix CRM_IC_COMP_UI_PAYM033 - No contract account found; refine your search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_COMP_UI_PAYM - IC WebClient Messages for Payment UI

• Message number: 033

• Message text: No contract account found; refine your search criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_COMP_UI_PAYM033 - No contract account found; refine your search criteria ?

  The SAP error message "CRM_IC_COMP_UI_PAYM033: No contract account found; refine your search criteria" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with contract accounts in the context of billing or payment processing. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  
  Incorrect Search Criteria: The most common cause is that the search criteria used to find the contract account are too broad or incorrect. This can happen if the user does not enter sufficient details or uses incorrect values.
  
  
  No Existing Contract Account: There may not be any contract accounts that match the search criteria provided. This could be due to data entry errors or because the contract account has not been created yet.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view certain contract accounts, leading to the system not being able to retrieve any results.
  
  
  Data Synchronization Issues: If the system is integrated with other modules or systems, there may be synchronization issues that prevent the contract account data from being available.
  
  
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly, affecting how contract accounts are retrieved.
  
  
  Solutions:
  
  
  Refine Search Criteria: Review and refine the search criteria. Ensure that you are entering the correct and complete information, such as customer ID, account number, or other relevant details.
  
  
  Check for Existing Contract Accounts: Verify that the contract account you are searching for actually exists in the system. You can do this by checking the relevant tables or using transaction codes that allow you to view contract accounts.
  
  
  Review User Authorizations: Ensure that the user has the necessary permissions to access contract accounts. This may involve checking roles and authorizations in the SAP system.
  
  
  Data Consistency Check: If you suspect data synchronization issues, check the integration points and ensure that data is being correctly transferred between systems. You may need to run consistency checks or data synchronization jobs.
  
  
  Consult Configuration Settings: If the issue persists, consult with your SAP Basis or configuration team to review the settings related to contract accounts in the CRM system.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error message. You can search the SAP Support Portal for updates or patches that may resolve the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRM_ORDER, or CRM_IC that may help in managing contract accounts.
  Documentation: Refer to SAP documentation for CRM and contract account management for more detailed guidance on how to manage and troubleshoot contract accounts.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.