How To Fix CRM_IC_COMP_UI_PAYM024 - Bank account number is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_COMP_UI_PAYM - IC WebClient Messages for Payment UI

• Message number: 024

• Message text: Bank account number is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_COMP_UI_PAYM024 - Bank account number is invalid ?

  The SAP error message CRM_IC_COMP_UI_PAYM024, which indicates that the bank account number is invalid, typically arises in the context of payment processing or financial transactions within the SAP Customer Relationship Management (CRM) system. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Bank Account Number: The bank account number entered may not conform to the expected format or may contain invalid characters.
  Missing Bank Account Details: The bank account information may not be fully maintained in the system, leading to validation errors.
  Inactive or Closed Bank Account: The bank account may be inactive or closed, which would render it invalid for transactions.
  Configuration Issues: There may be issues with the configuration settings in the SAP system related to bank account validation.
  Data Consistency Issues: There could be inconsistencies in the data between the CRM and the backend systems (like SAP ERP).
  
  Solutions:
  
  Verify Bank Account Number: Check the bank account number for accuracy. Ensure that it is entered correctly and follows the required format.
  Maintain Bank Account Information: Ensure that all necessary bank account details are properly maintained in the system. This includes checking for any missing fields or incorrect entries.
  Check Account Status: Verify the status of the bank account in the system. If the account is inactive or closed, you may need to update it or use a different account.
  Review Configuration Settings: Consult with your SAP administrator to review the configuration settings related to bank account validation. Ensure that the settings align with your business requirements.
  Data Synchronization: If your CRM is integrated with other systems (like SAP ERP), ensure that the data is synchronized and consistent across all systems.
  Consult Documentation: Refer to SAP documentation or support notes related to this specific error message for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to bank account maintenance (e.g., FI01, FI02 for creating and changing bank master data).
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and modify bank account information.
  Testing: After making changes, conduct tests to ensure that the error does not recur and that transactions can be processed successfully.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.