How To Fix CRM_IC_COMP_UI_PAYM021 - Alternative accounts for contract account &1 / &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_COMP_UI_PAYM - IC WebClient Messages for Payment UI

• Message number: 021

• Message text: Alternative accounts for contract account &1 / &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_COMP_UI_PAYM021 - Alternative accounts for contract account &1 / &2 ?

  The SAP error message CRM_IC_COMP_UI_PAYM021 indicates that there is an issue with the alternative accounts for a contract account in the context of the SAP Customer Relationship Management (CRM) system. This error typically arises when there is a mismatch or inconsistency in the account information related to a contract account.
  Cause:
  
  Inconsistent Account Data: The error may occur if the alternative accounts for the specified contract account are not properly configured or do not match the expected values.
  Missing Configuration: There may be missing or incorrect configuration settings in the system that define how alternative accounts should be handled.
  Data Integrity Issues: There could be data integrity issues in the database, such as missing entries or incorrect relationships between accounts.
  
  Solution:
  
  
  Check Account Configuration:
  
  Navigate to the contract account in question and verify the alternative account settings. Ensure that the alternative accounts are correctly defined and active.
  Use transaction codes like BP (Business Partner) or FBL1N (Vendor Line Item Display) to check the account details.
  
  
  
  Review Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (SPRO) and check the settings related to contract accounts and alternative accounts. Ensure that all necessary configurations are in place.
  Look for settings under Financial Accounting (FI) > Accounts Receivable and Accounts Payable > Business Transactions > Alternative Accounts.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the account data. This can often be done through standard SAP reports or tools.
  If inconsistencies are found, they may need to be corrected manually or through a data correction program.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this specific error message for any additional guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, FBL1N, and SE11 (Data Dictionary) for checking table structures.
  SAP Notes: Search for SAP Notes related to CRM and contract accounts for any patches or updates that may address this issue.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.