How To Fix CRM_IC_CMP_SSC205 - Add: redefine method GET_KEY_FIELDS in class &1 for object link type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_CMP_SSC - Message class for UI comp. in IC Shared Service Center

• Message number: 205

• Message text: Add: redefine method GET_KEY_FIELDS in class &1 for object link type &2

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_CMP_SSC205 - Add: redefine method GET_KEY_FIELDS in class &1 for object link type &2 ?

  The SAP error message CRM_IC_CMP_SSC205 indicates that there is an issue with the implementation of the method GET_KEY_FIELDS in a class that is associated with a specific object link type. This error typically arises in the context of SAP CRM (Customer Relationship Management) when working with object links in the Interaction Center (IC).
  Cause:
  The error occurs when the method GET_KEY_FIELDS is not properly defined or implemented in the specified class (&1) for the given object link type (&2). This method is expected to return the key fields that uniquely identify an object link, and if it is missing or incorrectly implemented, the system cannot function as expected.
  Solution:
  To resolve this error, you need to redefine the GET_KEY_FIELDS method in the specified class. Here are the steps to do this:
  
  
  Identify the Class: Determine the class name from the error message (replace &1 with the actual class name).
  
  
  Access the Class in SE80: Go to transaction SE80 (Object Navigator) and enter the class name to find it.
  
  
  Implement the Method:
  
  Open the class and navigate to the method GET_KEY_FIELDS.
  If the method does not exist, you will need to create it. If it exists but is not implemented, you will need to provide the necessary logic.
  The method should return the key fields for the object link type specified in the error message (replace &2 with the actual object link type).
  
  
  
  Example Implementation: Here is a simple example of what the method might look like:
  METHOD if_crm_ic_cmp_ssc~get_key_fields.
    " Define the key fields for the object link type
    CLEAR lt_key_fields.
    APPEND 'KEY_FIELD_1' TO lt_key_fields.
    APPEND 'KEY_FIELD_2' TO lt_key_fields.
    " Add more key fields as necessary
  ENDMETHOD.
  
  
  Activate the Class: After implementing the method, make sure to activate the class.
  
  
  Test the Changes: Go back to the transaction or process that triggered the error and test to see if the issue is resolved.
  
  
  Related Information:
  
  Documentation: Check the SAP documentation for the specific class and method to understand the expected behavior and requirements.
  SAP Notes: Look for any relevant SAP Notes that might address this error or provide additional guidance.
  Debugging: If the error persists after implementing the method, consider using the debugger to trace the execution and identify any other underlying issues.
  
  By following these steps, you should be able to resolve the CRM_IC_CMP_SSC205 error and ensure that the GET_KEY_FIELDS method is correctly implemented for the specified object link type.