Message type: E = Error
Message class: CRM_IC_APPL_UI_PAYM - IC WebClient Messages for Payment UI
Message number: 011
Message text: Alternative account exists
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CRM_IC_APPL_UI_PAYM011
- Alternative account exists ?The SAP error message CRM_IC_APPL_UI_PAYM011, which states "Alternative account exists," typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with payment processing or account management.
Cause: This error usually arises when there is an attempt to create or process a payment or account transaction, but the system detects that an alternative account already exists for the customer or transaction in question. This can happen due to: Duplicate Accounts: The customer may have multiple accounts that are considered alternatives, leading to confusion in the system.
Configuration Issues: The system may be configured to recognize certain accounts as alternatives based on specific criteria, and the current transaction conflicts with this configuration. Data Integrity Issues: There may be inconsistencies or errors in the master data related to customer accounts.
Solution: To resolve the CRM_IC_APPL_UI_PAYM011 error, you can take the following steps: Check for Existing Accounts: Review the customer account details in the CRM system to
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