How To Fix CRM_IC_APPL_UI_FICA259 - Choose a resubmission reason

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 259

• Message text: Choose a resubmission reason

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA259 - Choose a resubmission reason ?

  The SAP error message CRM_IC_APPL_UI_FICA259 typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the Interaction Center (IC) and financial transactions. This error indicates that a resubmission reason must be selected for a particular action or transaction that is being processed.
  Cause:
  The error is usually triggered when a user attempts to resubmit a transaction (such as a billing document or a service request) without selecting a valid resubmission reason. This is a required field in the system to ensure that the reason for resubmission is documented, which is important for tracking and auditing purposes.
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Transaction: Determine which transaction or document you are trying to resubmit when the error occurs.
  
  
  Select a Resubmission Reason:
  
  Look for a dropdown or selection field labeled "Resubmission Reason" or similar in the user interface.
  Choose an appropriate reason from the list provided. Common reasons might include "Customer Request," "Technical Issue," "Incomplete Information," etc.
  
  
  
  Complete the Required Fields: Ensure that all mandatory fields in the form are filled out correctly, as missing information can also lead to errors.
  
  
  Save or Submit the Transaction: After selecting the resubmission reason and ensuring all required fields are filled, attempt to save or submit the transaction again.
  
  
  Check User Authorizations: If you still encounter issues, verify that you have the necessary authorizations to perform the action you are attempting.
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or your organization's internal documentation for specific details on resubmission reasons and their implications.
  Customization: If your organization has customized the CRM system, the available resubmission reasons may differ. Consult with your SAP administrator or functional consultant for guidance.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By ensuring that a valid resubmission reason is selected, you should be able to resolve the error and proceed with your transaction in the SAP CRM system.