Message type: E = Error
Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI
Message number: 231
Message text: Dunning active - due date exceeded
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CRM_IC_APPL_UI_FICA231
- Dunning active - due date exceeded ?The SAP error message "CRM_IC_APPL_UI_FICA231 Dunning active - due date exceeded" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with financial transactions and customer accounts. This error indicates that there is an active dunning process for a customer account, and the due date for a payment has been exceeded.
Cause: Dunning Process Active: The customer account has an active dunning process, which means that the system is set to remind the customer about overdue payments. Due Date Exceeded: The payment due date for an invoice or outstanding amount has passed, triggering the dunning process.
Configuration Issues: There may be configuration settings in the dunning procedure that are causing the error to be raised. Data Inconsistencies: There could be inconsistencies in the data related to the customer account, such as incorrect due dates or payment terms.
Solution: Review Dunning Status: Check the dunning status of the customer account. You can
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