How To Fix CRM_IC_APPL_UI_FICA195 - Total selected items must be greater than 0

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 195

• Message text: Total selected items must be greater than 0

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA195 - Total selected items must be greater than 0 ?

  The SAP error message CRM_IC_APPL_UI_FICA195 with the description "Total selected items must be greater than 0" typically occurs in the context of the SAP Customer Relationship Management (CRM) application, particularly when working with the Interaction Center (IC) or during the processing of transactions that involve item selection.
  Cause:
  This error usually arises when a user attempts to perform an action that requires at least one item to be selected, but no items have been selected. This can happen in various scenarios, such as:
  
  No Items Selected: The user has not selected any items in a list or table where an action is expected.
  Filter Settings: The applied filters may have resulted in no items being displayed or selected.
  User Interface Issues: There may be a glitch in the user interface that prevents items from being selected properly.
  Authorization Issues: Sometimes, the user may not have the necessary permissions to select or view certain items.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Select Items: Ensure that you have selected at least one item in the relevant list or table before attempting to perform the action that triggered the error.
  Check Filters: Review any filters that are applied to the list or table. Adjust them to ensure that items are displayed and can be selected.
  Refresh the Screen: Sometimes, refreshing the screen or reloading the application can resolve temporary glitches.
  Check User Permissions: Verify that you have the necessary permissions to view and select the items in question. If not, contact your system administrator to adjust your access rights.
  Consult Documentation: Refer to the SAP documentation or help resources for specific guidance related to the transaction or action you are trying to perform.
  Contact Support: If the issue persists after trying the above steps, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to the CRM Interaction Center, as they may provide additional context for the error.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on how to properly select items and understand the interface to minimize the occurrence of this error.
  
  By following these steps, you should be able to address the error and continue with your tasks in the SAP CRM system.