How To Fix CRM_IC_APPL_UI_FICA116 - Select bank details


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

  • Message number: 116

  • Message text: Select bank details

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA116 - Select bank details ?

    The SAP error message CRM_IC_APPL_UI_FICA116 typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with bank details in the Interaction Center (IC) application. This error message indicates that the system is unable to find or select the bank details for a specific customer or business partner.

    Cause:

    The error can be caused by several factors, including:

    1. Missing Bank Details: The customer or business partner may not have any bank details maintained in the system.
    2. Incorrect Configuration: There may be issues with the configuration of the bank details in the system.
    3. Authorization Issues: The user may not have the necessary authorizations to view or select bank details.
    4. Data Inconsistencies: There may be inconsistencies or errors in the master data related to the customer or business partner.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Bank Details:

      • Navigate to the customer or business partner master data in the SAP system.
      • Verify if the bank details are maintained correctly. If not, add or update the bank details as necessary.
    2. Review Configuration:

      • Ensure that the configuration for bank details in the CRM system is set up correctly. This may involve checking the relevant customizing settings in the SAP system.
    3. Authorization Check:

      • Verify that the user encountering the error has the necessary authorizations to access and manage bank details. This may require coordination with your SAP security team.
    4. Data Consistency Check:

      • Run any relevant data consistency checks or reports to identify and rectify any inconsistencies in the master data.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to this specific error message for any additional troubleshooting steps or patches that may be available.
    6. Contact SAP Support:

      • If the issue persists after performing the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to expedite the troubleshooting process.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like BP (Business Partner) to manage and view bank details.
    • SAP Notes: Check for any SAP Notes related to this error message for specific fixes or updates.
    • User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_IC_APPL_UI_FICA116 error message.

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