How To Fix CRM_IC_APPL_UI_FICA092 - Maintain Customizing settings for the ICWebClient - Payment (Cntry '&1')

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 092

• Message text: Maintain Customizing settings for the ICWebClient - Payment (Cntry '&1')

ENDIF

INCLUDE CRM_IC_APPL_UI_FICA092_01 OBJECT DOKU ID TX LANGUAGE E
Generated Include to Extension - STAB - 04.06.2004

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA092 - Maintain Customizing settings for the ICWebClient - Payment (Cntry '&1') ?

  The SAP error message CRM_IC_APPL_UI_FICA092 typically indicates that there is a configuration issue related to the Internet Communication Framework (ICF) settings for the Interaction Center (IC) Web Client, specifically concerning payment processing for a particular country.
  Cause:
  The error arises when the system is unable to find the necessary customizing settings for the specified country in the context of the IC Web Client. This can happen due to:
  
  Missing Customizing Entries: The required customizing settings for the payment processing in the Interaction Center are not maintained for the specified country.
  Incorrect Configuration: There may be incorrect or incomplete configuration settings in the SAP system that prevent the application from functioning correctly.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that led to missing or incomplete settings.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to the following path: Customer Relationship Management -> Interaction Center -> IC WebClient -> Basic Settings -> Define Customizing for Payment.
  Ensure that the necessary customizing entries for the specified country are maintained. If they are missing, you will need to create them.
  
  
  
  Maintain Payment Methods:
  
  Ensure that the payment methods relevant to the country are defined and correctly configured.
  Check the transaction code OBPM1 to maintain payment methods for the country in question.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to access the payment functionalities in the IC Web Client.
  
  
  
  Review Transport Requests:
  
  If the customizing settings were recently transported, check the transport logs for any errors or issues that may have occurred during the transport process.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help documentation for the Interaction Center and payment processing to ensure that all necessary steps have been followed.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring the IC Web Client for payment processing.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_IC_APPL_UI_FICA092 error message.