How To Fix CRM_IC_APPL_UI_FICA081 - Application requires 'Separate Display Mode' runtime setting

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 081

• Message text: Application requires 'Separate Display Mode' runtime setting

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA081 - Application requires 'Separate Display Mode' runtime setting ?

  The SAP error message CRM_IC_APPL_UI_FICA081 indicates that the application requires the "Separate Display Mode" runtime setting to be enabled. This setting is necessary for certain functionalities within the SAP CRM Interaction Center (IC) application, particularly when dealing with specific UI components or features that need to be displayed separately.
  Cause:
  The error occurs when the application is trying to access features that are not compatible with the current display mode settings. The "Separate Display Mode" allows the application to open certain UI elements in a new window or tab, which is essential for the proper functioning of the CRM Interaction Center.
  Solution:
  To resolve this error, you need to enable the "Separate Display Mode" in the SAP system. Here are the steps to do this:
  
  
  Access the SAP GUI:
  
  Log in to your SAP system using the SAP GUI.
  
  
  
  Navigate to the User Profile:
  
  Go to the transaction code SU01 (User Maintenance) or SU3 (Maintain User Profile).
  
  
  
  Edit User Settings:
  
  Enter your user ID and click on the "Change" button.
  Navigate to the "Defaults" tab.
  
  
  
  Set the Display Mode:
  
  Look for the option related to "Separate Display Mode" or "UI Settings."
  Enable the "Separate Display Mode" option.
  
  
  
  Save Changes:
  
  Save your changes and exit the user profile.
  
  
  
  Log Out and Log Back In:
  
  It may be necessary to log out of the SAP system and log back in for the changes to take effect.
  
  
  
  Related Information:
  
  Documentation: Check the SAP Help Portal or the specific documentation for your version of SAP CRM for more details on UI settings and configurations.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or updates related to this error message.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to change display settings.
  
  If the issue persists after making these changes, it may be beneficial to consult with your SAP Basis team or technical support for further assistance. They can help diagnose any underlying issues that may be affecting the display settings.