How To Fix CRM_IC_APPL_UI_FICA051 - Only Dunning Locks are valid for Inbound Correspondence Locks

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 051

• Message text: Only Dunning Locks are valid for Inbound Correspondence Locks

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA051 - Only Dunning Locks are valid for Inbound Correspondence Locks ?

  The SAP error message CRM_IC_APPL_UI_FICA051 indicates that there is an issue related to the handling of inbound correspondence locks in the context of dunning processes. This error typically arises when there is an attempt to process inbound correspondence (such as incoming payments or customer communications) that is not properly locked for dunning purposes.
  Cause:
  The error is caused by the system's validation that only dunning locks are valid for processing inbound correspondence. This means that if there are any other types of locks (e.g., locks related to other processes or statuses), the system will not allow the processing of the correspondence until those locks are resolved.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check for Existing Locks:
  
  Use transaction codes like SM12 to check for any existing locks on the relevant documents or records. Look for locks that may be preventing the processing of inbound correspondence.
  
  
  
  Identify Dunning Locks:
  
  Ensure that the locks in place are indeed dunning locks. If there are other types of locks, you may need to investigate why they are present and whether they can be released.
  
  
  
  Release Locks:
  
  If you find locks that are not necessary, you can release them. Be cautious when doing this, as releasing locks may affect other processes. Ensure that you have the necessary authorizations and that it is safe to release the locks.
  
  
  
  Review Dunning Configuration:
  
  Check the dunning configuration in your SAP system to ensure that it is set up correctly. This includes reviewing the dunning procedures and ensuring that they align with your business processes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific guidance or updates that may be relevant to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking locks and configurations, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or any known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks) and SICF (to check service configurations).
  Dunning Process: Understand the dunning process in SAP, including how it interacts with customer accounts and correspondence.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.