How To Fix CRM_IC_APPL_UI_FICA038 - Promise was withdrawn; only degree of fulfillment is modifiable

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 038

• Message text: Promise was withdrawn; only degree of fulfillment is modifiable

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA038 - Promise was withdrawn; only degree of fulfillment is modifiable ?

  The SAP error message "CRM_IC_APPL_UI_FICA038: Promise was withdrawn; only degree of fulfillment is modifiable" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with promises to pay or payment arrangements in the context of billing and invoicing.
  Cause:
  This error message indicates that a promise to pay has been withdrawn or canceled, and as a result, the system restricts modifications to the promise. The only aspect that can be modified is the degree of fulfillment, which refers to how much of the promise has been fulfilled or completed.
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Check the Status of the Promise: Verify the status of the promise to pay. If it has been withdrawn, you may need to create a new promise or modify the existing one if allowed.
  
  
  Modify Degree of Fulfillment: If the only modifiable aspect is the degree of fulfillment, you can adjust this value to reflect the current status of the promise.
  
  
  Recreate the Promise: If the promise has been withdrawn and you need to make changes that are not allowed, you may need to create a new promise to pay instead of trying to modify the withdrawn one.
  
  
  Consult Documentation: Review SAP documentation or help resources related to CRM billing and payment promises for specific guidance on handling promises and their statuses.
  
  
  Check User Authorizations: Ensure that you have the necessary authorizations to make changes to promises in the system. Lack of proper permissions can sometimes lead to unexpected behavior.
  
  
  Contact SAP Support: If the issue persists or if you need further assistance, consider reaching out to SAP support or your internal SAP support team for more detailed troubleshooting.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with billing and payment promises, such as CRM_ORDER, CRM_BILLING, etc.
  Customization: If your organization has customized the CRM system, check with your SAP functional consultant to understand any specific configurations that might affect promise handling.
  User Training: Ensure that users are trained on how to manage promises effectively within the CRM system to avoid common pitfalls that lead to such errors.
  
  By following these steps, you should be able to address the error message and manage promises effectively within your SAP CRM environment.