How To Fix CRM_IC_APPL_UI_FICA010 - User parameter CRM_FICA_BUPA = &1 set

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 010

• Message text: User parameter CRM_FICA_BUPA = &1 set

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA010 - User parameter CRM_FICA_BUPA = &1 set ?

  The SAP error message CRM_IC_APPL_UI_FICA010 typically indicates an issue related to the user parameter CRM_FICA_BUPA, which is set to a specific value (represented by &1). This error is often encountered in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with business partner (BUPA) data in the Interaction Center (IC).
  Cause:
  The error message suggests that the user parameter CRM_FICA_BUPA is set, but there may be an issue with the value assigned to it. This could be due to several reasons:
  
  Invalid Business Partner: The value assigned to CRM_FICA_BUPA may not correspond to a valid business partner in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the business partner data.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the proper retrieval or display of business partner information.
  User Parameter Misconfiguration: The user parameter might be incorrectly set or not set at all, leading to this error.
  
  Solution:
  To resolve the CRM_IC_APPL_UI_FICA010 error, you can take the following steps:
  
  
  Check User Parameter:
  
  Go to the user settings in SAP (transaction SU01 for user maintenance).
  Check the value of the user parameter CRM_FICA_BUPA for the user experiencing the issue.
  Ensure that the value corresponds to a valid business partner in the system.
  
  
  
  Validate Business Partner:
  
  Use transaction BP to check if the business partner exists and is active.
  Ensure that the business partner is correctly configured and has the necessary roles assigned.
  
  
  
  Review Authorizations:
  
  Check the user's authorizations to ensure they have access to the business partner data.
  Use transaction SU53 to analyze any authorization issues after the error occurs.
  
  
  
  Configuration Check:
  
  Review the configuration settings related to business partners in the CRM system.
  Ensure that the necessary settings for the Interaction Center and business partner integration are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to the specific error message for any additional troubleshooting steps or patches that may be required.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SU01 (User Maintenance), and SU53 (Authorization Check).
  User Parameters: Understand how user parameters work in SAP and how they can affect user sessions and data retrieval.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_IC_APPL_UI_FICA010 error message.