How To Fix CRM_IC_APPL_UI_FICA002 - The action can only be performed for open receivables

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 002

• Message text: The action can only be performed for open receivables

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA002 - The action can only be performed for open receivables ?

  The SAP error message CRM_IC_APPL_UI_FICA002 indicates that an action you are trying to perform is restricted to open receivables only. This typically occurs in the context of the SAP Customer Relationship Management (CRM) system when dealing with financial transactions or accounts receivable.
  Cause:
  The error is triggered when you attempt to perform an operation (such as posting a payment, creating a credit memo, or similar actions) on a receivable that is either closed, settled, or not in an open status. This can happen due to various reasons, such as:
  
  Closed Receivables: The receivable has already been settled or closed.
  Incorrect Status: The status of the receivable does not allow for the action you are trying to perform.
  Data Entry Errors: There may be a mistake in the data entry that leads to referencing a closed or incorrect receivable.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Receivable Status: Verify the status of the receivable you are trying to work with. Ensure that it is indeed open and eligible for the action you want to perform.
  
  
  Review Transaction History: Look at the transaction history for the receivable to see if it has been closed or if there are any related transactions that might affect its status.
  
  
  Correct Data Entry: If you find that you are referencing the wrong receivable, correct the entry and try again.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the actions allowed for different receivable statuses.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to accounts receivable in SAP CRM, such as FBL5N (Customer Line Item Display) or FB03 (Display Document).
  User Authorizations: Ensure that you have the necessary authorizations to perform the action on the receivable.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.