How To Fix CRM_IC_APPL_UI_CM014 - Linking of ArchiveLink document failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CM - Content management message class

• Message number: 014

• Message text: Linking of ArchiveLink document failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CM014 - Linking of ArchiveLink document failed ?

  The SAP error message CRM_IC_APPL_UI_CM014, which indicates that the linking of an ArchiveLink document has failed, can arise from several causes. Below are some common causes, potential solutions, and related information to help you troubleshoot the issue.
  Causes:
  
  Document Not Found: The document you are trying to link may not exist in the ArchiveLink repository.
  Incorrect Configuration: There may be issues with the ArchiveLink configuration in your SAP system.
  Authorization Issues: The user may not have the necessary authorizations to link documents in ArchiveLink.
  Database Issues: There could be problems with the database connection or the ArchiveLink database.
  Document Type Issues: The document type being used may not be correctly defined or may not be allowed for linking.
  System Errors: Temporary system errors or inconsistencies in the SAP system can also lead to this error.
  
  Solutions:
  
  Check Document Existence: Verify that the document you are trying to link actually exists in the ArchiveLink repository.
  Review Configuration: Ensure that the ArchiveLink configuration is correctly set up. This includes checking the ArchiveLink settings in transaction OAC0 and ensuring that the document types are correctly defined.
  Check Authorizations: Make sure that the user has the necessary authorizations to perform the linking operation. You can check this in transaction SU53 or by reviewing the user's roles and authorizations.
  Database Connection: Check the database connection settings for ArchiveLink. Ensure that the database is up and running and that there are no connectivity issues.
  Document Type Configuration: Verify that the document type you are using is correctly configured in the system. You can check this in transaction OAC2.
  System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the failure.
  Temporary Issues: If the issue seems to be temporary, try restarting the relevant services or the SAP system to see if that resolves the problem.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation on ArchiveLink for best practices and configuration guidelines.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.